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Join an innovative programme providing smart solutions, supporting IT systems, services, business processes and progress in your journey as a tech wizard. The tech industry has grown exponentially and we would like you take part.

QA Apprenticeships are currently looking for two IT Systems & Networking Apprentices to join a well established and very successful firm in Musselburgh.

This company has been going for over 4 decades and has grown immensely with 3 offices now in the UK so working as an IT Apprentices within this company your role would be very varied and interesting.

Job Details:

Key Responsibilities:

  • Resolution of 1st Line support issues

  • Network patching and asset management

  • Consumables ordering

  • Mobile phone provisioning Network, hardware and software audits

  • Desk moves, installation of new kit, printer maintenance and problem resolution

  • Assisting colleagues with IT support issues

Required Skills:

  • A Determined attitude to support day to day IT operations

  • An interest in Technology

  • Confident, Motivated and ambitious

  • Keen to learn new support skills and widen their experience of all parts of IT Support

  • A real hunger for professional development and success

  • The ability to quickly analyse and make appropriate judgements, and adapt to change

  • Able to empathise and relate to colleagues honestly, building relationships

  • Self starter, keen to develop and able to seek intelligent solutions to challenges that arise

  • Proficient computer user, with strong experience in Microsoft desktop and server products

  • Calmness under pressure and the ability to ask for help when needed to make sure tasks are competed in the correct manner


You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • Monday – Friday
  • 8.00am – 5.00pm with 1hr lunch
  • £11000 - £12000

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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Note: If you are accepted onto programme and you have not achieved these qualifications then you may be at risk of withdrawal.

Terms & Conditions

Some of the information you supply will be used by the Skills Funding Agency to fulfil its statutory functions, issue/verify your Unique Learner Number (ULN) and update/check your Personal Learning Record. The Skills Funding Agency may share your ULN and Personal Learning Record with other education related organisations, such as your careers service, school, college, university, Government Departments and public bodies responsible for funding your education. Further details of how your information is processed and shared can be found here.

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