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This is a fantastic opportunity for an ambitious individual to join an exciting and vibrant company and have the opportunity to work with experienced employees and develop your future career. Apply now!

You will be working for...

A company with a great new concept in computer support. Allowing their clients to just pick up the phone and one of our skilled technicians will be on the way.

Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!

Job Details:

In this job you will be...

  • Dealing with all aspects of software and hardware computer repairs, installation and servicing
  • Dealing with customers both on the phone and face-to-face throughout the service life cycle
  • Taking payments and maintaining job information in the company database
  • Handling all calls including telephone answering, information capture, ticket logging, understanding perception of urgency, triage, first line troubleshooting and resolution, and keeping the customer informed throughout the ticket life cycle

Your training…

Are you a bit of a problem-solver? Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly-skilled IT Apprentice (all debt free!)

Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

Networking and Architecture

Mobile and Operating System

Cloud Services

Coding and Logic

Business Process

Apprenticeships and Vendor qualifications L3

Advanced Apprenticeship Infrastructure Technician Level 3 (equivalent to A- level educational level), MTA Networking Fundamentals, MTA Mobility and Devices Fundamentals, MTA Cloud Fundamentals, One Microsoft MOC on demanded course.

Who should apply…

Someone who

  • Has excellent communication and organisation skills
  • Has good knowledge of computers
  • Is passionate about IT
  • Ideally has 5 GCSE’S (C grade and above) including English and Maths

What happens when I complete my apprenticeship…

There is an opportunity for a full time role should you successfully complete your apprenticeship

It only takes a minute to apply for a IT apprenticeship with QA and begin your IT career with great prospects today.

QA’s apprenticeship programmes are part-funded by ESF. The ESF is Europe’s main instrument for supporting jobs, helping people get better jobs and ensuring fairer job opportunities for all EU citizens.

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

Apply now
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Some of the information you supply will be used by the Skills Funding Agency to fulfil its statutory functions, issue/verify your Unique Learner Number (ULN) and update/check your Personal Learning Record. The Skills Funding Agency may share your ULN and Personal Learning Record with other education related organisations, such as your careers service, school, college, university, Government Departments and public bodies responsible for funding your education. Further details of how your information is processed and shared can be found here.

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