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True Potential Adviser Services (TPAS) are part of the True Potential LLP group. We deploy advanced technology and systems, which enable our Wealth Management Partners and directly Authorised Firms to increase their productivity, reduce overheads and increase their value. We employ state-of-the-art systems to provide the highest level of compliance support to our Wealth Management Partners and Investment Managers. The advanced technology allows for all aspects of compliance to be dealt with remotely

Job Details:

In this role, you will be…

  • Taking customer calls
  • Logging support tickets
  • Responding to email queries
  • Progressing customer queries to the relevant team

You’re training…

Starts with a 12-14 month Business apprenticeship, which consists of 10 days of in-centre training in combination with work-based assessment, covering: IT skills, Customer service, Administration and Complaints handling.

You will gain a Microsoft Office Specialist qualifications and City & Guilds Level 3 in Business & Administration. This fantastic opportunity can potentially lead to you earning £25k in a business role.

Who should apply...

The ideal candidate will have…

  • An enthusiastic, ambitious and committed approach
  • Strong communication skills - comfortable speaking with customers on the telephone
  • Customer-focused skills with strong written and verbal communication skills
  • A team player mentality
  • A good level of organisational and time-management skills
  • A good level of IT skills and will be comfortable working in a fast-paced, high pressure environment
  • 5 GCSE Grades (C and above) or equivalent, including Maths and English

Other Important Information…

Working days are from Monday-Friday, 8:30am-5:30pm

What happens when I complete my apprenticeship…

You will gain a permanent role with on-going training and development.

It only takes a minute to apply for a Business apprenticeship with QA and begin your Business career with great prospects today.

QA’s apprenticeship programmes are part-funded by ESF. The ESF is Europe’s main instrument for supporting jobs, helping people get better jobs and ensuring fairer job opportunities for all EU citizens.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

Apply now
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Note: If you are accepted onto programme and you have not achieved these qualifications then you may be at risk of withdrawal.

Terms & Conditions

Some of the information you supply will be used by the Skills Funding Agency to fulfil its statutory functions, issue/verify your Unique Learner Number (ULN) and update/check your Personal Learning Record. The Skills Funding Agency may share your ULN and Personal Learning Record with other education related organisations, such as your careers service, school, college, university, Government Departments and public bodies responsible for funding your education. Further details of how your information is processed and shared can be found here.

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