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The company is an independent developer and games label headquartered in West Yorkshire (UK). We publish games for PC, console, mobile and handheld devices and other digital platforms. With over 20 years’ experience in the industry, we are proud to be one of the longest surviving independent developers in the industry.

Job Details:

Responsibilities of the IT Apprentice

  • Providing first line helpdesk support to staff for hardware, software, consoles, audio-visual, and telephone equipment.
  • Assisting with the purchase, setting up, maintenance and repair of computers, audio-visual equipment, consoles and computer-related equipment.
  • Installing and configuring software applications
  • Helping produce and maintain I.T. statistics, reports, checklists and other documentation as necessary
  • Assisting with the upkeep of the I.T. inventory.
  • Maintaining satisfactory standards of safety and security in relation to computer and equipment
  • Setting up, maintaining and organising repairs for various computing, audio visual and telephone equipment.
  • Escalating support cases to the relevant team when necessary
  • Maintaining and updating user accounts and profiles when necessary

Standards of Performance:

  • All work should be performed in a timely fashion and to a high standard

Requirements of the IT Apprentice

  • A basic understanding of;
  • Networking
  • Computer hardware
  • Infrastructure

  • A genuine interest in technology
  • A passion for games and gaming
  • Excellent communication skills
  • An ability to solve problems
  • Well-developed interpersonal skills with the ability to quickly form effective business relationships based on trust and honesty
  • An ability to work on own initiative and as part of a team
  • A high degree of drive, energy and an unfailing positive attitude
  • Confidence, resilience and determination
  • A flexible approach
  • Competence in carrying out key tasks and responsibilities
  • Attention to detail and deadlines
  • Relationships with other members of staff
  • Reliability, confidentiality and self-motivation
  • Minimum of 5 GCSE's (grade C and above) or equivalent including Maths and English

Additional tasksq

NOTE: This job description is not intended to be all-inclusive. Employee may perform other reqlated duties to meet the ongoing needs of the company.

Benefits: (additional information)

We would also look to give quarterly reviews and if they are on track we will give a slight increase at each review too

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