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Employer Description

This is a fantastic family orientated organisation with great growth plans for the future, based in Shoreditch - one of the best and buzzing areas in London.

This is one of London's, UK's leading providers of Managed IT and Print Services, delivering award winning solutions for their customers. They have a great working environment with a work hard play hard attitude, a great place to take your first step into the IT industry with potential of real longevity within the business.

Job Details:


  • Working alongside the current Cyber Team
  • Helping to look after clients that have subscribed to the Ridgewall Cyber Service
  • Carry out first line duties, which include: Check on AV & Malware software, backups, firewalls and log management
  • Doing various Microsoft checks
  • Working under senior engineer’s guidance
  • Depending on experience, getting involved with Cisco networking
  • Logging faults over the phone and 1st line support


  • A passion for IT and in particular security, having an analytical approach and follow security trends
  • Experience – ideally have a strong personal interest in IT in general, any security related experience is a plus
  • Demonstrate a good knowledge of the basic operation of computers including working experience with various applications

Qualifications required

  • A Levels in ICT/Business/Computing

Or an Advanced Apprenticeship in a similar subject

Or an International Baccalaureate at level 3 in ICT

Or a BTEC Extended Diploma in IT (180 credits)

Additional information

Working hours are 37.5hrs per week, Monday-Friday, 9:00am-5:00pm


  • Birthday bonuses
  • Staff lunches
  • Race days/nights
  • Full-time position on completing your Apprenticeship
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