We want our apprentices to enjoy a safe, positive working and learning environment throughout their time with us. As a responsible organisation QA Apprenticeships takes a pro-active view in this area.   

Our fully trained Safeguarding Team are available to offer their advice and guidance to ensure that anyone who is at risk is given the correct support.

If you're having trouble at work, at home, during your time training with QA, or anywhere else, don't hesitate to get in touch.

If you would like to find out more about our Safeguarding processes, contact one of our Youth Liaison team for more information:

Download our current Safeguarding Policy here

The Prevent Agenda

The Prevent Agenda is part of the government’s counter terrorism strategy. The goal of Prevent is to stop people from becoming, or supporting terrorists.

The Home Office defines extremism as:

 The vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Also included in the definition of extremism are calls for death to members of our armed forces. The strategy covers all types of terrorism and extremism, including the extreme right wing, violent groups and other causes.

As part of our commitment to the agenda, QA and its partners are dedicated to exemplifying and encouraging the key British values that support Prevent, which are:

  • Rule of law
  • Individual liberty
  • Respect and tolerance
  • Democracy  

As part of our responsibility, QA may challenge or refer to agencies, those who they feel may be at risk including anyone who displays extremist views or behaviour.

At QA, we are fully committed to the Prevent Agenda and all of our staff display the key British Values as defined by our government.

Click here to download the QA Prevent Agenda leaflet

If you would like some more information or to see how you can get involved please email learner.services@qa.com or if you would like to report a concern then email safeguarding@qa.com.

Other useful resources



  • Bullying UK: Help and advice for victims of bullying
  • Childline: 24 hour helpline for a child or young person needing help. Telephone: 0800 1111 / Textphone: 0800 400 222

 Disability or specific need


  • Women’s Aid Federation and Rape Crisis Centres: Offer practical help and support for women who have experienced violence, physical, emotional or sexual abuse
  • The Fawcett Society: Campaigns for equality between women and men in the UK on pay, pensions, poverty and politics


  • Shelter: Free phone helpline for those facing a housing emergency. Telephone 0808 800 4444
  • ACAS: Arbitration service
  • HM Revenue and Customs: Information on tax credits, working tax credits and child benefit

Travel costs


Children and young people

  • Child Poverty Action
  • The Children’s Legal Centre: Legal advice, information and representation for children and young people – Young Person Freephone: 0800 783 2187 / Child Law Advice Line: 0845 1202948
  • Youth access: The national membership organisation for young people’s information, advice, counselling and support services


  • NHS Smoking Helpline: 0800 169 0169

Alcohol abuse

  • Drink Line: 0800 917 8282



Health & Safety